Internet Service Providers cheating on download speeds - TRC

The Telecommunications Regulatory Commission (TRC) released a set of broadband download speed test results conducted in September 2010, which showed that fixed broadband services were providing speeds far less than the advertised rates.

TRC selected both fixed wired and fixed wireless services for the evaluation while the international download speeds during peak hours were recorded.

A statement released on the TRC website states that a fully equipped broadband monitoring unit was established on its premises while it commenced its operations during the third quarter of 2010.

“During peak time the download speed slows down heavily causing innumerable problems to internet users. Recent download speed tests conducted on fixed broadband services by the Telecommunications Regulatory Commission of Sri Lanka (TRCSL) and subsequent corrective measures adopted by TRCSL have led to broadband operators improving their download speeds by over 60% and in turn ensuring a much faster service to broadband users during peak hours”, the statement read.

The TRC also stated that the subscribers were not receiving broadband download speeds as high as the result pattern seen by the TRC to which it recommended that the subscribers complain to their respective service providers.

Detailed test results have been published on the TRC website while discussions are being held to improve the services provided to users in the future. Test results for mobile broadband services will be issued next month.