Oracle Announces Oracle CRM On Demand Release 17
April 5, 2010 10:02 am
Oracle CRM On Demand Release 17, the latest release of Oracle’s
industry-leading on demand service that continues Oracle’s commitment to CRM
innovation, introduces extensive forecasting and analytics capabilities to gain
more actionable insight and increase productivity.
New forecasting capabilities in Oracle CRM On Demand Release 17 include
flexible fiscal calendars for more productive business operations, the ability
to perform both revenue and product quantity forecasting, and real-time
information comparisons against current and historical forecasts for proactive
pipeline management.
“When debating a new CRM system or an upgrade, the core question asked
in many organizations today simply comes down to this: ‘When will we see the
payback?’“ said Robert P. Mahowald, Vice President, IDC. “While the business
value of CRM is undeniable, when it’s deployed as a software-as-a-service
offering customers see quick value for their investment, and built-in
predictability. A hosted CRM service that provides proven sales team
productivity, analytics and out-of-the-box, industry-ready applications, will have
most users supplying the answer to their own question: ‘right now.’
To increase sales productivity, Oracle CRM On Demand Release 17
introduces usability enhancements and a newly redesigned user interface that
enables sales teams to resize it to their preference, quickly navigate to
relevant information with the new Head-Up Display, better manage lists, and
customize field labels in Oracle Mobile Sales Assistant.
“Oracle continues to innovate and provide customers with the best value
and the most powerful and complete, best-of-breed CRM on demand service,” said
Oracle President Charles Phillips. “The new Oracle CRM On Demand Release 17
will help customers gain more actionable insight, increase sales productivity
and achieve cost-savings, and showcases how Oracle solves organizations’
essential requirements to advance business opportunities and results.”
Oracle CRM On Demand Release 17 maximizes pipeline management with
automated time-based workflows to manage sales, marketing, service and
channels, while enabling accelerated time-to-value and accurate and timely
updates.
Oracle CRM On Demand helps reduce administration time through automated
migration and data loader tools, including Oracle Migration Tool On Demand to
migrate customizations from one environment to another and the Oracle Data
Loader On Demand to create, update and delete massive data volumes.
Extended Partner Relationship Management functionality in Oracle CRM On
Demand Release 17 facilitates further partner success with new support of
partner-delegated administration and analytics for deal registration, funding,
pipeline and more.
Oracle CRM On Demand Release 17 provides additional language support for
Brazilian Portuguese and Norwegian, in addition to the 18 currently supported languages
and multi-currency capabilities that improve user efficiency and information
quality with the ability to work in a native language.
Oracle CRM On Demand Life Sciences Edition delivers unique capabilities for rapid sales presentations plus simplified sample management and reporting. As a result, pharmaceutical companies can make every interaction count, reduce costs, increase distribution, and deploy everywhere. The Oracle CRM On Demand Life Sciences Edition offline client is both sales representative and customer facing.