PC House in groundbreaking BPO initiative

Ranked among the top 50 global Outsourcing destinations by AT Kearney and among the Top 20 Emerging Cities by Global Services Magazine, Sri Lanka has now established that itself as one of the worlds premiere Business Process Outsourcing destinations.

With an extensive pool of educated and professionally qualified workers and fast growing infrastructure, the local BPO market is set to take the world by storm.

With the growing scope of IT related businesses, and the endless possibilities technology affords, the onward march of progress is inevitable. It is in making this onward march an easier and more seamless process that community oriented companies like PC House come in. By moving into Business Process Outsourcing and developing the technology infrastructure and skill pool capacity, PC House is establishing in the BPO sector what it has established in the hardware and software markets – that quality and effectiveness are a company trademark.

The largest local company to take over handling the scanning imaging, indexing and data entry of vital certificates from around the island, PC House has taken Business Process Outsourcing to a whole other level. With investments in technology upgrades, in skill development and employing over a hundred employees to date, the archiving of these thus far only physical documents is proving a manageable task.

Speaking on PC Houses’ advent into Business Process Outsourcing, S.H.M. Rishan, Chairman of PC House spoke on the scope the company was planning on elevating the BPO business to. “With more and more companies outsourcing services and business aspects, this industry is growing at a phenomenal rate. We have already established that our service standards are above par and believe that we can extend these services to our BPO clients as well. For the moment, we have invested heavily in infrastructure development and employment and are looking at further employment and training programmes for future growth. Sri Lankapossesses one of the most diverse and vast skill pools in the region and we believe that Business Process Outsourcing is definitely the way forward”.

With future plans of expanding into Human Resource and Accounting outsourcing and into various other areas of BPO work, PC House will soon have the expertise in the local and international arena to bring the whole of Sri Lankaonto a technology platform on par with the rest of the world. Investments in the latest technology as well as training programmes to ensure the highest quality standards are adhered to at all times, PC House is looking to the future of development.

Speaking on the standards adhered to in the PBO endeavor Thariq Sanoon, Director Operations, PC House, emphasized the strict quality standards that would be adhered to. “We have set up a very high benchmark for the quality of our products and we have very stringent steps in place to ensure that we uphold the high standards PC House is known for. Through this initiation, we will provide citizens with an easier alternative to accessing important documents with greater ease. We are also looking at investing in employment and expansion in the north and East of Sri Lanka, with the view of taking our service teams island wide, helping those areas develop on par with the advancements throughout the island”.